Guest Services

Effortless Stays. Exceptional Experiences.

At Travelink, we take the stress out of travel and turn every stay into a seamless, welcoming experience — whether you’re in Swakopmund, Longbeach, or Windhoek.

Personal Travel Assistance

Find the perfect place — with help from locals.
We guide you in selecting the ideal holiday rental for your needs. Our team offers personalised booking support and insider advice to make your trip smooth from the start.

Verified Holiday Rentals

Stay with confidence.
All our properties are pre-vetted and professionally maintained, ensuring every apartment meets our high standards for quality, safety, and comfort.

Local Hosts You Can Count On

A warm welcome, every time.
Our certified hosts are available to greet you, assist with check-in and check-out, and help with anything you need throughout your stay.

Concierge & Activity Planning

Let us handle the details.
From restaurant reservations and activity bookings to day trip suggestions — we’re here to help you experience the best of Namibia.

Convenience at Your Fingertips

Groceries, food delivery, and more.
Need a few essentials or craving local cuisine? We’ll help coordinate deliveries so you can relax and enjoy your stay.

Easy How-To Guides

Help when you need it.
Access video tutorials and guides for everything from using appliances to navigating check-in procedures or exploring the area.

Real-Time Support

We’re just a message away.
Our support team and hosts are available during your stay to answer any questions or respond to special requests.

Best Rate Guarantee

Book direct. Save more.
Get the best available rates and exclusive offers — including cashback on selected bookings — when you book directly through Travelink.

Safety & Support Services

Here when it matters most.
If you need emergency assistance or access to telehealth services, we’re here to connect you with the right help, fast.